mPOS 101

What merchants need to know about mobile point-of-sale technology.

Type: Guide

Sponsor: Mobile Payments Today


Infographic: Think Mobile First

The impact of mobile on the retail and restaurant industries continues to grow. This infographic gives the key data points to explain why mobile is an investment worth making.

Type: Infographic

Sponsor: CONNECT Mobile Innovation Summit


It's All About the Customer Experience

Great experiences keep customers coming back time and time again. Give your customers a “wow” experience and they will tell their friends and colleagues and share on social media.

Type: White Paper

Sponsor: Interactive Customer Experience Summit (ICX Summit)


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FEATURES


Differentiate or die: Dunkin' innovation chief warns retailers about new digital age

John Costello, Dunkin’ Brands president, global marketing and innovation, doesn’t mince words when it comes to the state of retail and what retailers must do to survive and beat the competition.

Retailers should seek to own mobile payments

A panel discussion at the ShopTalk conference in Las Vegas focused on the issues merchants face today as it relates to the mobile customer experience.

MCX delays nationwide rollout of CurrentC mobile wallet

Almost four years after its formation, MCX has little to show for its efforts outside a pilot in one Midwest city.

Where did Starbucks go wrong with loyalty?

Brands can learn a lot from the Starbucks reward program controversy — from using best methods in the program development stages, to structuring reward programs to remain flexible, to striking a smarter balance between customer happiness and business needs.

Dunkin' Donuts turns up the heat on Starbucks with loyalty offering

With the DD Perks Rewards program, guests earn five points for every dollar they spend on qualifying purchases at Dunkin’ Donuts when they pay using an enrolled Dunkin' Donuts Card, either plastic or via the Dunkin' Mobile App.

Ironing out the wrinkles in mobile ordering

The actual process of mobile ordering for consumers is simple. But picking up your order at a restaurant can be a little shaky at times.

March mobile payments 5 for 5: Mobile World Congress in focus

It's time for a look back at the most-read articles on Mobile Payments Today in March, and what we can learn from them.

Trends on the horizon for mobile payments

One security expert gives his predictions about what we'll see in this industry going forward.

Visa Europe's cashless pitch to Brits paints cash users as weirdos

With its new ad campaign and tagline ('It's all the change you need'), Visa Europe takes a stab at 'coin-shaming' Brits into making more contactless payments.

Mobile payments play a role in Messenger's quest to become more like WeChat

A media report recently revealed a potential plan for Facebook to add an in-store mobile payments option to Messenger. This could be another step in the company's plans to introduce a digital wallet.

Retailers ponder ways to embed loyalty into mobile wallets

What customers want is an easy way to use their fully functional mobile wallets to pay for everything from airline tickets to pharmacy items to clothing. And they'd be extra happy if their airline miles and retailer rewards balances could be incorporated into those transactions.

Six months after the US EMV liability shift, where do we stand?

Andrew Molloy, the director of product of Ingenico Mobile Solutions, writes about the mPOS aspect of the EMV shift.

Dorsey wants Square to be synonymous with mobile payments

Square announced Wednesday as part of its first earnings report as a public company that it had received over 350,000 preorders for the company's new EMV-enabled contactless reader.

Mobile payments, IoT and wearables all the talk at Mobile World Congress

Mobile World Congress may be over, but the dust is still settling from the biggest mobile event of the year.

Starbucks, loyalty experts defend changes to popular rewards program

Many Starbucks fans are angry about the changes and sharing their rage via Twitter, but loyalty platform experts agree that the move was smart for the coffee chain.

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August 18-20, 2014 | Chicago

think mobile first.

CONNECT: Mobile Innovation Summit will explore the many opportunities that retail and restaurant enterprises have for leveraging mobile and digital channels to build their brands, increase sales and improve customer engagement, experience and loyalty. During this event, you will network, share ideas and learn from the brightest minds in the industry.


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