A successful omnichannel banking for a new branch model

The buzzwords in today’s banking industry are omnichannel, channel integration, cross-channel capabilities and a new branch model. Banks, big and small, are approaching a real revolution with the goals of improving customer experience and increasing efficiency.

FEATURES


Cards and payments: Renew the old, ring in the new

A new industry survey seeks to understand the priorities, challenges and benefits that payments organizations will encounter as they undertake a "new and renew" transformation in payments.

Fintech 2.0 needed between startups and banks

Dan Glessner, the chief marketing officer at Quisk, wrote a blog post about his recent attendance at the MoneyConf in Belfast.

A voice for mobile carrier commerce

One long-time industry supporter is exploring the formation of a group that would help promote the benefits of direct carrier billing and mobile money services worldwide.

Past is prologue: Maximizing future ignition of mobile money

Dan Glessner, the chief marketing officer at Quisk, wrote a blog post about what the industry can do to help strengthen this sector.

2015: The year of HCE?

For all the talk about third-party mobile payment providers in recent weeks, financial institutions can still have a place in the conversation going forward.

Out of Africa: AML compliance for mobile payments

John A. Cassara, a former U.S. intelligence officer, shares his experiences from his time in Lesotho.

Why financial institutions need to embrace mobile commerce

By not providing a mobile point of sale application to their merchant customers, banks lose out on valuable revenues from a rapidly growing market.

MasterCard Send debuts as faster alternative to ACH payments

The service is being touted as the first of its kind to enable businesses, merchants, governments, nonprofits and issuers to transfer funds to consumers' checking accounts via any U.S. debit card, including non-MasterCard debit cards.

ATM and mobile: A perfect match

Mobile devices are becoming ATM-access tools, able to offer many of the display and keyboard functions currently available on the self-service device.

Top 3 benefits of mobile payments in Africa

Eran Feinstein, founder of 3G Direct Pay Limited, discusses the opportunities and challenges for mobile payments on the continent.

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NEWS


Cachet inks deal for prepaid mobile partnership

Sole Financial's Visa Paycard program will now feature a mobile app that cardholders can use to pay their wireless bill, transfer funds and reload money.

Minnesota CU dials up advanced capabilities for mobile members

Northwoods Credit Union teamed up with Digital Insight to offer members a better banking experience on their smartphones and tablets.

Charitable donations now available through Popmoney

United Way, the largest privately supported nonprofit in the world, is one of the first national charities accepting donations through the service.

Study: As smartphone use increases, so does mobile banking

Bank of America's Trends in Consumer Mobility Report examines Americans' smartphone habits.

UK to get its first branchless bank

Atom Bank will not have its own ATMs, but said it will provide access to cash through ATM networks in the U.K. and Europe.

Prairie Cloudware raises funds to advance digital payments

Company's plan is to enable financial institutions to provide secure digital payments no matter what device or mobile wallet the consumer selects.

Report: Africa leads the way for mobile money services

Several African mobile operators — such as Vodacom Tanzania and MTN Uganda — are now generating more than 10 percent of their revenues from mobile money.

Australia's Commonwealth Bank launches tablet-only banking app

The app features a refreshed visual display intended to give customers a better view of their finances.

Study: Most US consumers favor bio ID to prevent financial fraud

One in four US consumers would even be willing share their DNA with their bank to secure financial and personal information, a new report reveals.

Banks officially launch clearXchange real-time payments

Bank of America, Captial One, JPMorgan, US Bank and Wells Fargo own the network and will bring bank-to-bank payments to more than 100 million account holders.

GlobalPlatform updates security protocol

'GlobalPlatform Secure Channel Protocol 11' addresses the increasing number of use cases, such as mobile banking, where applications utilize both the SE and TEE to protect a secure service.

Vocalink hopes to Zapp Apple Pay

Zapp is intended to provide real-time payments between consumers and merchants — both online and at the point of sale.

Virtual Piggy updates P2P app for teens

The Oink app enables consumers to manage their mobile wallet and acts as a standalone mobile account.

SimplyTapp leads charge in Asia for HCE mobile payments

SimplyTapp, PromptNow and TIS have created the Asian Payments Cloud initiative to bring the first end-to-end, cloud-based payments products to the banking and financial services community in the APAC region.

Gemalto to secure BancNet's mobile services

Gemalto's Ezio Authentication Server and Mobile token will enable BancNet customers to pay their bills, check account balance, and transfer funds from their accounts with any member bank, using their computers and mobile devices.

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Mobile financial services are becoming indispensible to the underbanked. In addition to payments, this research center covers other mobile banking services such as balance checks, account transactions, credit applications, funds transfer, ACH, check imaging, remote capture deposit and ATMs.