ATMs The original self-service device, the ATM changed the public's relationship with money. And even though cashless transactions are on the rise, ATMs in the retail space are powerful tools for giving customers what they need to make their purchases.
Bill Payment Whether it's through apps, mobile-optimized websites or text messages, utilities and service providers are making it easier for consumers to pay their bills using their mobile devices.
Card Brands Visa, MasterCard, American Express and Discover are all looking to stay "top of wallet," even if that wallet is virtual.
Carriers / Operators Mobile carriers like T-Mobile, Sprint, AT&T and Verizon are competing to offer their own proprietary mobile payments apps and billing services as they try to find new channels to increase revenue and stay relevant.
Contactless / NFC Near-field Communications (NFC) is a short-range high frequency wireless communication technology commonly used in contactless cards, mobile phones and passive RFID. Mobile payment applications include retail, public transportation ticketing and interactive advertising.
Direct Carrier Billing Placing the purchase of digital goods on your mobile phone bill is becoming a hotly contested space, both in the U.S. and abroad, as the limits of direct carrier billing expands. Direct carrier billers are looking to become a payment method for physical goods in the online space, or even in the offline space. Plus it's the only mobile payment method actually available to consumers. This research center covers the major players and the issues with this growing market.
Handsets / Devices Major mobile phone and POS brands are covered in this research center: Apple's iPhone, RIM's Blackberry, Nokia, Samsung, LG, Casio, HTC, Motorola, Pantech, Sanyo, Sony Ericsson, Hypercom, VeriFone, Nurit, Dassault AT, Mobile Edge and more.
In-App Payments This section follows companies helping content creators monetize their digital content seamlessly with payment tools designed for mobile devices.
Loyalty Programs The days of plastic cards, key tags and punch cards are disappearing. Frequent flyer clubs and shopping rewards programs are going mobile. This research center covers how mobile marketing and loyalty programs are helping customers interact with, and benefit from, the brands they trust using their mobile devices.
Mobile Banking Mobile financial services are becoming indispensible to the underbanked. In addition to payments, this research center covers other mobile banking services such as balance checks, account transactions, credit applications, funds transfer, ACH, check imaging, remote capture deposit and ATMs.
Mobile Marketing Transactions are just a part of the mobile payment story. Merchants are learning how to leverage payment data for mobile marketing campaigns that attract new customers and keep loyal customers coming back.
Mobile/Digital Wallet Follow companies looking to replace leather wallets with the digital variety, where consumers can hold not only electronic payments, but ID, tickets and more.
Money Transfer / P2P Mobile remittance promises massive growth worldwide. This research center deals with the latest developments in person-to-person (P2P) mobile money transfers.
POS This research center covers one of the most competitive markets in mobile payments: enabling merchants to use smartphones as point of sale (POS) terminals to process electronic transactions.
Regulatory Issues Regulations will be rolling out en masse in the fast-moving mobile payments industry. Make sure you stay compliant by tracking the latest developments here.
Restaurants Restaurant clientele represent one of the largest potential segments of mobile payment users. US payments professionals have much to learn from the projects launched by restaurateurs in Europe and Asia.
Retail Mobile is transforming the retail customer experience. From location-based marketing to in-store mobile self-service, mobile is emerging as an important part of a multichannel approach to today's multi-generational shoppers.
Security This research center deals with perhaps the most sensitive topic in the mobile payments industry – security. We cover fraud prevention for your business, privacy issues, regulation, malware, hacking, shortcodes, privacy, lost or stolen phones, and EMV.
Trends / Statistics Interested in the projected growth of mobile payments, how the industry works, or who the major players are? We cover the industry stats and research reports that help you plan the future of your own business.