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MICROS implements Isis SmartTap m-commerce app at restaurants

Published

Oct. 2, 2012

MICROS Systems Inc., a provider of information technology solutions for the hospitality and retail industries, has announced the integration of the Isis SmartTap mobile commerce application into the MICROS Simphony point of service (POS) platform, allowing consumers to make purchases, redeem offers and present loyalty cards with the tap of their smartphone.

MICROS pioneered the integration of Isis SmartTap at ARAMARK restaurant locations in Basking Ridge, N.J.

"ARAMARK Business and Industry is excited to pioneer this new method of accepting payments, coupons, and loyalty offerings," said Stephen Erickson, chief information officer, ARAMARK Business and Industry. "We and our customers are pleased to embrace this innovative technology and enjoy its benefits."

The seamless two-way integration of Isis SmartTap into the cloud-based MICROS Simphony POS platform offers restaurant operators the opportunity to engage patrons and build customer loyalty with mobile payment options. Using intelligent processing, existing loyalty, offers and promotional programs can be mobilized by utilizing the Isis Mobile Wallet without the need for further infrastructure from the restaurateur, providing restaurant patrons' access on-the-go, according to a news release.

ARAMARK's Basking Ridge location was the first food and beverage environment to implement the Isis SmartTap mobile commerce application. The mobile solution was integrated and put into production with MICROS's Simphony cloud-based POS solution. The installation includes a MICROS Workstation 5A (WS5A) equipped with an NFC-enabled reader at each of the 10 lanes to facilitate tap and pay mobile payments, increasing speed of service.

"Through our work with Isis, MICROS is able to provide our Simphony POS users with a new avenue to engage customers and cater to changes in transactions at the point of service," said Michael L. Russo, chief technology officer, MICROS Systems Inc. "We welcome integrations that drive additional business for our restaurant customers, and are pleased to be the first POS software provider to integrate Isis SmartTap, allowing for a contactless environment by the restaurant patron."

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