Mobile banking and 'the real world' come together at the ATM

Nov. 30, 2012

With all the talk of "the death of cash," the trusty old ATM spitting out cash isn't going anywhere anytime soon. But financial services companies are exploring ways to more closely connect smartphones and apps with the ATM, seeing the ubiquitous cash machine as way to link mobile banking and payments to the "real world."

One way ATM manufacturers are looking at the connection is by offering mobile "prestaging" of cash withdrawals at the ATM.

Approaches to the process vary from one provider to the next — how they use GPS technology, for instance, or whether the transaction trigger is a bar code or a number sequence — but the end result is the same: a cardless, simple-to-use, faster-than-ever way to get cash at the ATM.

At this year's BAI Retail Delivery show in Washington, D.C., NCR showcased its own ATM withdrawal prestaging app, demonstrating how easily a banking customer can get cash at an NCR ATM — without so much as touching the machine. See how it works in the video below:

Topics: ATMs , Mobile Apps , Trends / Statistics

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